We help you increase customer satisfaction and employee loyalty,
both in France and abroad 
]LOOKADOK[ boosts the performance of teams and their managers
in all service and retail trades by providing bespoke training programs designed to answer specific requests


We must not only give knowledge, but also the ways to seek it

Innovative training strategies for environments 

in continuous evolution

Guaranteeing the harmonisation of messages and methods 

through supervision at all stages of international projects 

by the training design department

A result-oriented culture enhanced by the implementation
of short-term and long-term qualitative and quantitative assessment tools

Training design team

Training designers - facilitators : passionate, enthusiastic and attentive,
getting participants involved by creating focus points and encouraging inquiry

Jérôme Monange
Nathalie Delhoume
Patrick Duhoux
Capucine du Chayla
Joanna Niedorezo
]LOOKADOK[ is part of the DODECA group, expanding its scope of actions thanks to a network of experts to diversify its approaches - http://www.dodeca.fr/ -

International team

A network of expert consultants in retail and customer relationship, trained in ]Lookadok[ specific methods

Mami Japan
Marie Vietnam
Mi-Hyun Korea
Nipa India
Sophie Germany
Stella China
Stefania Italy
Carole Spain
Ljiljana Serbia
Tanya Indonesia
Todd United States / Canada
Ilse Netherlands
Maurice Brazil
David Hong Kong
Victoria United States / Canada